Terms and Conditions (T&C)

Version 1.0.1, last updated August 10, 2025, 10:54 am EST

Welcome to Xentaura (“we,” “us,” or “our”). By accessing or using our website, services, or products, including but not limited to the First Smart Crypto Indexes, newsfeed, subscriptions, Xenta Oracle subscription, and API services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use our Services. For the purposes of these Terms, ‘Xentaura’ refers to Xentaura Inc., a Delaware corporation.

1. Use of Services

1.1. Eligibility: You must be at least 18 years old and capable of entering into legally binding contracts to use our Services.

1.2. License: We may grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, commercial or non-commercial purposes, subject to these Terms.

1.3. Prohibited Uses: You may not use the Services to engage in illegal activities, infringe on intellectual property rights, or create derivative products based on our First Smart Crypto Indexes or API data without express written permission from Xentaura Inc.

2. Intellectual Property

2.1. Ownership: All content, including the First Smart Crypto Indexes, trademarks, logos, and data (“Content”), is owned by Xentaura Inc. or its licensors and protected by U.S. and international copyright, trademark, and other laws.

2.2. Restrictions: You may not copy, modify, distribute, or create derivative works from our Content, including using the First Smart Crypto Indexes or API data to build competing products (e.g., ETFs, indexes, or analytics tools), without prior written consent from Xentaura Inc. Unauthorized use may result in legal action.

3. Subscriptions

3.1. News Subscriptions: We offer free of charge weekly and monthly subscriptions to our newsfeed via email, providing insights tied (or not) to the First Smart Crypto Indexes. Even though these services are free of charge at this point, it is a subject to change with the notice.

3.2. Xenta Oracle Subscription: Our Xenta Oracle subscription is available for a fixed annual fee of $199.99 for 12 months, applicable to all users indefinitely. This subscription provides access to the following paid analytics services based on index trends and market conditions, delivered via articles and automated email notifications. These are observational insights, not financial advice, and you must acknowledge the risks (see Section 5) during sign-up. Each article or alert will include a disclaimer reinforcing that the content is for informational purposes only and not intended for trading.

3.2.1. XENTA ANALYTIX PRO: Offers long-term and short-term market condition analyses and trend observations derived from our First Smart Crypto Indexes. This content is intended to provide data-driven perspectives and is not a recommendation to act.

3.2.2. XENTA ANALYTIX PRO ALERTS: Provides notifications of potential market developments or coin-specific patterns based on unexpected global or economic events, as observed through our Indexes. These alerts are informational highlights, not buy, sell, or trading suggestions, and are subject to the same disclaimers.

3.3. API Subscription: Our API service provides access to market data based on the First Smart Crypto Indexes. Pricing starts at $29/month, subject to a separate API License Agreement. Usage is subject to rate limits (e.g., 500 requests/day), and you must comply with all terms therein. Where market data is derived from third-party sources such as CoinGecko.

The API includes historical data where available; however, due to the relatively young age of the First Smart Crypto Indexes, historical data is currently limited and became available as of April 2025. Data for 12 months or more may not be fully available at this time. Xentaura Inc. is actively working to expand historical data as the indexes mature, but completeness and availability may vary during development.

3.4. Payment: Payments are processed via third-party providers. You agree to provide accurate billing information and authorize recurring charges. Taxes may be added to your subscription fee based on your location, calculated automatically via our payment processor.

3.5. Cancellation: You may cancel your subscription at any time by contacting support@xentaura.com or through your account settings. Upon cancellation, Xentaura Inc. may issue a prorated refund for the unused portion of the subscription period, calculated as follows: – The refund is based on the remaining days of the current subscription’s billing cycle, which corresponds to the purchased term (e.g., 12 months for Xenta Oracle, 30 days for monthly API or newsfeed plans, or 30 days for one-month purchases), less any applicable taxes or fees. – For API and newsfeed subscriptions, the refund is the lesser of (a) the prorated amount based on unused days of the billing cycle or (b) the prorated amount based on the percentage of unused API calls relative to the allocated limit, less any applicable taxes or fees. – No refunds will be provided for cancellations within the first 30 days from the subscription start date, defined as the date of the initial payment or activation. Refunds become available starting on the 31st day after the subscription start date, provided the usage of services (time or allocated calls) does not exceed 80% of the billing cycle or limit. Refunds, if issued, will be processed within 30 days and may be subject to a processing fee of up to 2.9% + 30¢ per transaction.

4. Service Availability

4.1. Outages: Xentaura Inc. strives to maintain all services up and running at all times; however, sudden outages may occur due to unforeseen circumstances beyond our reasonable control. For paid services, we target a minimum uptime of 99% on a monthly basis, calculated over the client’s billing cycle, defined as the calendar month corresponding to their subscription period (e.g., the period from the subscription start date to the same date in the following month, unless the client’s billing cycle aligns with the 1st to 30th or 31st of each month). Up to 1% of downtime per billing cycle may occur without reimbursement, representing a potential loss to the client. Credits may be provided upon the client’s request only for downtime exceeding 1% of the client’s monthly billing cycle, calculated as twice the client’s average usage of the subscribed service during the outage period. Outages are not the liability of Xentaura Inc.

4.2. Scheduled Maintenance: Necessary maintenance to improve our Services, including paid services, will occur periodically but not frequently. Xentaura Inc. will notify clients in advance, aiming to minimize downtime. During maintenance, upon request, affected customers of paid services might receive a credit of 1.5 times the duration of the impacted period, applied as additional access to the subscribed service. Maintenance is essential for service enhancement and not the liability of Xentaura Inc

5. Future Services

5.1. Development: We are developing additional features, including an API for market data mechanisms and other undisclosed at this point products yet. These features will be subject to these Terms upon release.

5.2. Availability: Xentaura Inc. does not guarantee the availability or timeline of future features. Updates will be communicated via our website or email.

6. Disclaimers and Limitation of Liability

6.1. No Financial Advice: Our Services, including the First Smart Crypto Indexes, newsfeed, Xentaura Oracle content, and API data, are for informational purposes only and are not intended as legal, tax, financial, investment, or trading advice. They should not be used to make trading, investment, or other decisions. All market data provided through our Services, excluding the First Smart Crypto Indexes, is sourced from CoinGecko and used solely for cryptocurrencies. The First Smart Crypto Indexes are original creations of Xentaura Inc., developed using market data received from CoinGecko, and are the intellectual property of Xentaura Inc., including all financial instruments derived therefrom. You assume all risks associated with using this information.

Historical data provided through the API is subject to the developmental stage of the First Smart Crypto Indexes and may not include 12 months or more until fully established, as detailed in Section 3.3. You assume all risks associated with using this information.

A disclaimer reflecting these terms, including the statement ‘Market data for cryptocurrencies provided by CoinGecko. This data excludes Xentaura Indexes, which are the intellectual property of Xentaura Inc., including all financial instruments derived therefrom,’ is included in grey fine print in the footer of all pages on the Xentaura website, with full details available at https://xentaura.com/disclaimer/.

6.2. Market Risks: Cryptocurrency markets are volatile. Xentaura Inc. is not liable for losses arising from your use of our Services, including reliance on our indexes, trend outlooks, indicators, or API data.

6.3. Limitation: To the maximum extent permitted by law, Xentaura Inc.’s liability for any claims arising from the Services shall not exceed the amount paid by you for the Services in the past 12 months, except where prohibited by applicable law or regulation.

7. Indemnification

You agree to indemnify and hold harmless Xentaura Inc., its affiliates, and their respective officers, directors, and employees from any claims, damages, or losses arising from your use of the Services or violation of these Terms.

8. Force Majeure

Xentaura Inc. shall not be liable for delays or failures in performance due to unforeseen events beyond our reasonable control, including but not limited to natural disasters, cyberattacks, government actions, or internet disruptions.

9. Governing Law and Dispute Resolution

9.1. Governing Law: These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.

9.2. Arbitration: Any disputes arising from these Terms shall be resolved through binding arbitration in Delaware, USA, under the rules of the American Arbitration Association. You waive any right to participate in class actions.

10. Changes to Terms

We may update these Terms at our discretion. Changes will be posted on this page, and your continued use of the Services constitutes acceptance of the updated Terms.

11. Contact Us

For questions about these Terms, contact us via Contact Us page.